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Frequent questions

Have you had doubts? In this section you will find all the answers to your questions. If you cannot find the answer you are looking for, we will be happy to assist you through our contact section, at (+34) 971 50 40 73 or at our email surfingplaya@flipflophotels.es.
  • What type of accommodation is Flipflop Surfing playa?
    FlipFlop Surfing Playa Apartments is a serviced apartment complex offering spacious, fully equipped accommodation that is ideal for extended stays or for those who prefer the comfort of a home away from home. Our apartments are designed to provide comfort and privacy, with all the necessary amenities for a comfortable and relaxing stay next to the beach.
  • What type of audience is FlipFlop Surfing Playa aimed at?
    FlipFlop Surfing Playa Apartments is aimed at a wide variety of guests, from travelers who want an extended stay, such as families, groups of friends, golfers, business travelers or digital nomads
  • Is Flipflop Surfing playa family-oriented accommodation?
    Yes, the FlipFlop Surfing Playa apartments offer enough space for families to feel comfortable during their stay. The kitchen is fully equipped, ideal for eating at home, and from reception we offer additional services such as cribs and high chairs to satisfy the specific needs of each family.
  • Where is FlipFlop Surfing Playa located?
    FlipFlop Surfing Playa is located just a few steps from Es Calo d'en Pellicer beach and Santa Ponsa beach, with easy access to a variety of shops, restaurants and activities. A perfect combination of comfort and location to enjoy an unforgettable vacation on the island.
  • How can I get to Flipflop Surfing beach?
    Palma airport is 30km away and it takes about 20 minutes to get there, if you travel by car or taxi. In high season there is a regular bus that, in 55 minutes (traffic permitting), will take you from the airport to the center of Santa Ponsa.

    If you want to avoid waiting lines, we recommend booking a private transfer. This way, a car with driver will be waiting for you upon arrival to take you directly to FlipFlop Surfing Playa Apartments. You can check prices when making your accommodation reservation or by contacting the hotel directly.
  • Is there parking?
    Yes, FlipFlopSurfing Playa has parking spaces for the exclusive use of its guests. Advance reservation is required, as places are limited. So if you are coming by car, let us know!
  • Is there a reception service at FlipFlop Surfing Playa Apartments?
    Yes, at FlipFlop Surfing Playa Apartments we have a reception service. From May to September, the service is available 24 hours a day, so you can always receive assistance at any time. However, from October to April, reception hours are more limited and only operational in the mornings, ensuring that you always have assistance when you need it during your stay.
  • What is the check-in time? And the check out?
    Check in is from 3:00 p.m. and check out is at 12:00 p.m.
  • Do they ask for a deposit for the apartments?
    At the time of arrival, a credit card number is requested, as a line of credit and guarantee, throughout the stay, which is released once you leave the hotel.
  • Can you smoke in the apartments?
    Smoking is prohibited in the FlipFlop Surfing Playa facilities, with the exception of the apartment terraces.
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